Mar 26

Why I love Netflix

I love (or hate?) to read the tales of customer service disaster over at The Consumerist. Therefore, when something goes wrong, it’s very nice to receive e-mails like the following message I received today from Netflix:

Dear Lynsey,

As you may have heard, our shipping system was unexpectedly down for most of Monday. We should have shipped you a DVD but were unable to. Your DVD was shipped today, Tuesday, March 25th, instead.

We are sorry for any inconvenience this has caused. We will issue a 5% credit to your account in the next few days. You don’t need to do anything. The credit will be automatically applied to your next billing statement.

Again, we apologize for the delay and thank you for your understanding. If you need further assistance, please call us at 1 (888) 638-3549.

-The Netflix Team

Sure, I was supposed to get a DVD on Monday. And sure, I was kinda bummed it didn’t arrive (considering there’s nothing to watch on the DVR these days). But it wasn’t a major life crisis and never did I think that the company “owed” me anything. So, way to go, Netflix!

Mar 25

» What you see is what you get?

» I had no idea everyone hated Sandra Lee so much

(Read the comments.)

Mar 17

» Cricket Lee Takes On the Fashion Industry

Enough is enough! It’s about time that someone has taken on the fashion industry to push for a universal standard for sizing women’s clothes. I have long known that something is wrong with women’s sizing, considering that in my favorite brand I fit in a size 4 (and once even a size 2!), in another brand a size 6, and yet another brand a size 10. Find pants that fit in a brand I’ve never tried before? Forget it! So go, Cricket Lee!

Mar 10

Fierce! The Hot Mess Makeover Show

Feb 25

» Best Song: Falling Slowly

So glad to see this song win an Oscar for Music (Song). Roger and I really enjoyed this “little movie that could” when we rented it a few weeks ago, and I’ve enjoyed the soundtrack ever since.

Feb 21
My first pair of Uggs!

My first pair of Uggs!

Feb 20

» Animation of total lunar eclipse

Or, I could just look out my window.

Feb 08

While on vacation in Mexico, we watched this video on some Spanish-language entertainment news program. While the video was in English, the only word we could understand from the TV show’s host was “loco!”

Yes, loco indeed. 

Feb 01

» S.A.D. and Sadness

A moving article written by a St. Olaf classmate and friend, Denver Brunsman.

About

Lynsey Struthers Lynsey Struthers is a web guru living in the Twin Cities of Minneapolis-St. Paul. She serves as director of interactive marketing for a small higher education consulting company. This is her personal web site (well, one of them).

Bookmarking

Contact

Lynsey Struthers
9409 3rd Ave. S.
Bloomington, MN 55420
e-mail: lynsey at this domain

Find me on:

Visit my other site at struthers.org.